Hey,
I'm messaging because I recently placed an order on your site but
never received a confirmation email.
I witnessed the confirmation notification after placing the order, and
the payment has been deducted from my credit card, but there's nothing
in my mail folder. I'm a bit troubled since I haven't received any
further information.
Could you please confirm if my order went through and deliver the
confirmation email?
Thanks for your attention. Looking forward to hearing from you
rapidly.